You may also opt for the hosted version, where you don’t have to manage it yourself. You can host it yourself, and you can customize it as per your requirements. Well, that is when an open-source CRM software comes into play. However, to streamline the process and make the work efficient and fast - you will eventually need CRM software.īut, what about the level of control (or security) in a CRM software? Do you want transparent CRM software which you can take control of? You may avoid CRM software for a couple of employees when you start a business. So, no matter how big your team is (small business or a big firm), CRM software always comes in handy when you want to keep things organized in your business. This improves the relationship of an organization with customers, and a happy customer brings profitability to the business. CRM software enables the companies to interact with their potential and existing customers, understand and manage their requirements. What is CRM?ĬRM stands for Customer Relationship Management. In this article, we list some of the best open source CRM software available for small and medium-sized businesses.
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